How to reach us
Phone is the only way to book. There is no online form, because a leak or a backup should not wait in an inbox. Call, describe the problem, and dispatch arranges the visit.
Our office is at 258 Main St, Milford, MA 01757. This is a dispatch and business address, so please call before driving over, since the plumbers are usually out on jobs.
What to tell dispatch when you call
A few details help us send the right plumber with the right parts on the first trip.
Have these ready if you can:
- Your street address and town.
- What is leaking, blocked or not working, and where in the house.
- Whether water is near electrical equipment or the problem is spreading.
- Whether you have found and closed the main shutoff valve.
- The age and fuel of a water heater or boiler, if that is the problem.
Emergencies: do not wait for business hours
If water is flowing and will not stop, sewage is coming up a drain or a pipe has burst, call now. According to the state's consumer guidance, plumbing repairs on supply or drain piping need a licensed plumber. Dispatch treats these as emergencies at any hour, including nights, weekends and holidays.
While you wait, close the main water valve and keep people and pets away from standing water.
If you smell gas:
- Leave the house right away and do not touch light switches.
- Call your gas utility or 911 from outside.
- Call us after the gas is made safe, for any plumbing work that follows.
Who we serve
We serve Milford and the towns around it: Hopedale, Bellingham, Mendon and Holliston. If you are not sure whether your address is covered, call and ask. The service areas page lists the ZIP codes for each town.
Browse the plumbing services page to see what each job involves before you call.
Questions before you call
No. We book by phone only, so a person can ask about the problem and send the right plumber. Call (508) 389-4045 at any hour.
Yes. Dispatch answers every night, weekend and holiday. If a call is ever missed, leave a message and it is returned as soon as possible.
The business address is 258 Main St, Milford, MA 01757. Plumbers are mostly out on calls, so call ahead before you come by.
Calls to our line may be recorded for quality and training purposes.
Call and ask. We cover Hopedale, Bellingham, Mendon and Holliston and the ZIP codes near them, and dispatch can confirm your address on the phone.
Ready to talk to a plumber? Call (508) 389-4045 any time, day or night.
Find our Milford office
The map shows 258 Main St in downtown Milford, where the business is based. Emergency calls go out from here to Milford and the surrounding towns.